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3-4 business days
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UPS - Standard Canada Carbon Neutral
Cost
C$ 12.99
Delivery Time
2 - 7 business days.
3-4 business days
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C$ 99
Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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RPD-01 - How to - Find the perfect fit

Twist fit system

The ear tips and the optional silicone ear wings come in 4 different sizes that can be combined for a perfect fit.

The ear wings ensure that the headphones sit securely in place. If the ear buds tend to move or fall out, try changing to a bigger ear wing size. The ear tip size affects the acoustic properties of the headphones.

- To change the size, first remove the ear tip and then the ear wing by gently pulling them from the headphones.
- Attach the new ear wing by stretching it into place and making sure that the holes on the ear wing and ear buds line up.
- Fasten the new ear tip on the ear bud. The ear tip is oval and should match the orientation of the ear bud.

Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

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Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.