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Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/FWD-01/Hero-FWD01.png?sw=1880&sh=1880&sm=fit
FWD-01 - Fixes - Reset

Resetting the headphones

- Press the middle button to turn on the headphones
- Press and hold the middle button and action button simultaneously for about 3-5 seconds
- You might see the LED indicator light change to purple and red, which indicates that the headphones are resetting
- After the LED indicator responds, release the buttons.

Note: This will delete all user settings and the earbuds will need to be paired again.

You can also download the latest User manual as a PDF.

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