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Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network securit
Read about our Terms of purchase policy here
Warranty - Warranty period

How long is the warranty period?

The Global warranty is for a period of one (1) year from the date of original purchase via the website adidasheadphones.com


How do I start a warranty claim?
Simply contact us to initiate a warranty claim. Our customer support team will guide you through the process.

Do you still need help?
Contact our
customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.