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Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Read about our Terms of purchase policy here
https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/FWD-02/Hero-FWD02.png?sw=1880&sh=1880&sm=fit
FWD-02 SPORT - How to - Use touch controls

Touch controls

https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/FWD-02/touch-control.png

Touch the left or right earbud to control your music, phone calls and more. The long touch behaviour can be customised in the app.

One touch:
- Answer/hang up phone calls .
- Play/pause.

Two touches:
- Next track/reject phone calls.

Three touches:
- Previous track.

Long touch to toggle:
- Awareness mode on or off.

Awareness mode allows you to hear more of the outside world. You can fine-tune the awareness level in the adidas headphones app.

Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

Do you still need help?
Contact our
customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.