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Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network securit
Read about our Terms of purchase policy here
https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/RPT-01/Hero-RPT01.png?sw=1880&sh=1880&sm=fit
RPT-01 - How to - Charge

Charge the headphones

https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/RPT-01/how-to-charge.png

Connect your headphones to a USB power source with the USB cable included in the box.
The USB-C port is located on the bottom of the right ear cup.
When the LED is green your headphones are fully charged and can play for approximately 40+ hours.

Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

Do you still need help?
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customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.