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Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/RPT-01/Hero-RPT01.png?sw=1880&sh=1880&sm=fit
RPT-01 - How to - Clean

Wash your headphones

Clean your headphones to keep them fresh and make them last longer.

Note! Never rinse or submerge the headphones electronic housing (ear cups). Do not leave your headphones to dry in direct sunlight.

Washing the ear cushions
- Remove the ear cushions by turning them slightly counter-clockwise, and then gently pulling them from the headphones.
- Wash the ear cushions according to the instructions on the inside of the ear cushions.
- To reattach the ear cushions, roll back the fabric, position the ear cushions on the headphones and turn it clockwise until it locks in place.

Note! Make sure that the hole on the right ear cushions is aligned with the USB-C connector on the headphones.

Washing the headband
- Carefully wash the fabric headband with water and make sure not to rinse or submerge the headphones ear cups.
- Leave the headphones to dry in room temperature.

Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

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Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.