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Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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FWD-02 SPORT - How to - Find the perfect fit

Fit the earbuds

The wings ensure that the headphones sit securely in place while the eartips affect the acoustic properties of the headphones so if the earbuds tend to move or fall out, try changing to a bigger wing size as the eartips and the silicone wings come in different sizes that can be combined for a perfect fit.

1. Gently pull the eartip from the earbud and then remove the wing.
2. Attach the new wing by stretching it into place and making sure that the holes on the wing and earbud line up.
3. Fasten the new eartip on the earbud.

It is not uncommon to use different sizes for left and right earbud.

Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

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