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Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/ZNE-01-ANC/Hero-ZNE01ANC.png?sw=1880&sh=1880&sm=fit
Z.N.E. 01 ANC - How to - Charge

Charge the case/earbuds

https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Sites-zs-master-catalog/default/dw655c41f1/images/adidas/headphones/ZNE-01-ANC/hi-res/night-grey/ZNE01ANC_NightGrey_thumb_slide_desktop_5.jpg

Use a wireless charger or plug the case into a USB power source to charge it. The case is fully charged when the front-facing led is steady green.

To charge the case using a wireless charger (not included), follow the instruction below:
1. Place the charging case with its back flat against the wireless charging pad.
2. Make sure that the front led lights up to indicate that the case is charging.
3. Once the led light has turned steady green the case is fully charged.

Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

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