Your headphones come equipped with a high performance lithium-ion battery and the life span is affected by charging and usage. Follow the guidelines below to keep your battery in great condition for as long possible.
- Avoid using fast chargers if possible. Fast charging causes stress on the battery and will degrade it.
- Avoid charging the battery when it is already full or letting it drain completely. Try keeping the charge between 30% and 80%.
- If the headphones are stored for a long time, do so with a half-charged battery and in a cool, dark, and dry place.
- Do not leave or charge the headphones in hot and unventilated places, 45 °C/113 °F and above, such as in a parked car or by a window in direct sunlight.
- Avoid charging the battery at low temperatures, below 10 °C/50 °F and using the headphones below 0 °C/32 °F.
- Avoid strong mechanical shocks such as dropping the headphones on hard surfaces as it might harm the battery.
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Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network securit
Read about our Terms of purchase policy here
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Headphones
RPT-02 SOL - How to - Battery care guide
Battery care guide
Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.
