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Return policy

Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.

Safe payments

Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network securit

Read about our Terms of purchase policy here

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30 DAYS RETURN

In accordance with what is stated in our Terms of Purchase, you have the right to withdraw from your purchase made from Marshall Group within 30 days if you are not happy with your product. If you wish to withdraw from your purchase, we prefer that you submit a request on our website or chat with us on our website during our opening hours.

Our Customer Support Team sits in Canada, the live chat is available:

Pacific Standard Time (PST)
Monday - Friday 06:00 to 17.00 and Saturday and Sunday 09:00 to 17:00.

Central European Time (CET/GMT)
Monday - Friday 15:00 to 02.00 and Saturday and Sunday 18.00 to 02:00.

To find the live chat, click on the chat icon in the bottom right corner of adidasheadphones.com.