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Orders are shipped from our warehouse in the Netherlands.
Warehouse opening hours: Monday through Friday, except holidays, from 6 a.m. to 7 p.m. CET

Orders placed within warehouse opening hours will be processed the same day. Once your package has been processed it is ready for shipment and you will receive a Shipping Confirmation Email confirming the number of days the shipping carrier needs to deliver your package.

Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number.

Orders to countries outside the EU are shipped according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect or pay any import duties that may be charged in designated country of delivery. Any additional import charges must be covered by you in order for your package to clear customs. Please contact your local customs office for more information if you are unsure if import duties may apply in your home country.
Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Safe payments
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network securit
Read about our Terms of purchase policy here
COOKIES
adidas Headphones - Cookies

Unless defined below, capitalized terms used in this text concerning Cookies shall have the meanings ascribed to them in the Terms of Use.

To make the websites work properly many use cookies, which are small information files that are sent to your computer, mobile or other device when you visit the website and which will recognize your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you.

This Website in particular may use cookies and tracking technology depending on the features offered. Cookies and tracking technology are useful for gathering information about your use of the Websites, information about your computer such as the computers IP address and browser type, demographic data, and information such as if you arrived at the Website via a link from a third-party site, in which case the cookie can provide information concerning the URL and information about the linking website.

If you previously provided personally identifiable information, cookies may be tied to such information. If you are a registered user, this may include your name and e-mail address for verification purposes. Aggregate cookie and tracking information may be shared with third parties.

You may choose to set your web browser to not accept cookies, see below “How do you turn cookies off”. However, if you do not accept cookies, you will not be able to use all the services provided, sign in on any pages, post comments or make purchases, and you do not help us learn how to improve our Website, products, offers and marketing strategy.

Further information on how to prevent cookies from being stored on your computer can for example be found on www.aboutcookies.org. Or you can go to the help menu on your internet browser.

The cookies used on this Website are the following:
– Session cookies which are erased when you close the browser,
– First-party cookies which are set by the web server of the visited page and share the same domain, and
– Third-party cookies stored by a different domain to the visited page’s domain. This can happen when the webpage references a file, such as JavaScript, located outside its domain.

Session cookies are used to track and store items in the shopping cart to ensure a user is recognized when moving from page to page within the site and that any information entered is remembered. They are used only for this purpose and only accessible by this website.

Third-party cookies Web analytics software uses cookies to tell if a user has visited the site before, determine how many unique users we have and how often they visit the site.

Third party cookies are used to aggregated statistics. This allows us, for example, to tell which areas of the site are the most popular and better optimise our content for the interests of our users.

To allow users to share content with friends through social networks such as Facebook and Twitter we embed components provided by these third parties or build our own components which use their APIs. These third party companies have their own privacy policies (Twitter user privacy policy, Facebook user privacy policy) and also policies for publishers which we will comply with (Twitter API policy, Facebook developer policy).

 

Site statistics

adidas headphones may disclose aggregate, anonymised statistics about the number of visitors to this Website or number of purchases made.  uses an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the Website, the duration of individual page view, paths taken by visitors through the Website, data on visitors’ screen settings and other general information. adidas headphones uses and stores this type of information, as with that obtained from other cookies used on the site, to help improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us at support@adidasheadphones.com.

 

MANAGE COOKIES

In accordance with the European Union's General Data Protection Regulation you as an online consumer may request to withdraw your consent and to remove any unnecessary cookie identifiers from being set while visiting this Website. Click "Cookie Settings" if you wish to manage how cookie identifiers are to be set in your browser this website session.

In the event that any Personal Data has been processed unlawfully, we as a company will do our best to rectify and wrongdoing. You may contact us at any time if you have any inquiries regarding how your Personal Data has been processed. 

Email: gdpr@marshall.com.